Helpful, knowledgeable, no hassle negotiation and one of the best cars on the market. The new RDX is a grand slam home run.
Friendly and efficient. Beautiful facility
Friendly Acura of Middletown is the place to be for professional, courteous and next level service. I could not be happier with my experience overall. There is no shortage of car buying options in the Hudson Valley and on the internet but I made the right choice walking into Friendly Acura. I was greeted warmly upon entering the elegant, yet comfortable showroom and truly enjoyed the process end to end. All my questions were addressed fully and ultimately I felt confident driving off the lot in the perfect vehicle for me in record time. I know I will enjoy my MDX and my relationship with Friendly Acura for many years to come!
My overall impression of the dealership was excellent. The environment is warm and inviting. Everyone and I mean everyone I came in contact with were "Friendly" and professional. I was greeted promptly by the receptionist and was assigned a Sales Rep immediately. I was a walk-in so I was expecting to not be able to work with someone right away as it was a Saturday afternoon. As I waited, I walked around the dealership and was greeted by everyone warmly. Eddie, a mild manner young man greeted me with a big smile which automatically put me at ease. We discussed what my needs were and got down to the business of finding the car that I would be happy with. He was pleasant and attentive throughout the entire process although I was a little difficult at times. I took my car home 2 days after Christmas and i'm loving it. I would definitely recommend this dealership to anyone that is in the market for and wanting to buy/lease an Acura.
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