Had my TLX serviced by Friendly Acura in Middletown. My advisor, Kevin, was very helpful and went over and above to make sure everything was taken care of. Very pleased to have my maintenance and repair work done here.
I had a great experience at Friendly Acura. Gary K. was the salesman I worked with, to help me buy a used 2017 Hyundai Accent. It couldn’t have gone any smoother than I expected. The price was within my budget. Gary did a great job on helping me get this vehicle. When it’s time to get a new vehicle I will defiantly come back and see what they have.
Gary Kaiser did a great job working with me to get the car I wanted and respectively within the price range I was willing to pay. Exceeded my expectations.
Acura Middletown has been my dealership for years. I am treated with courtesy and respect. Gary K was awesome for this new lease. My questions were answered immediately and I’m always met with a smile; most importantly I am not talked down to. No arrogance here! Great experience yet again...
Gary was a pleasure to work with. He was knowledgeable, honest and really cares about his customers. I highly recommend Gary Keisler. Excellent experience at Friendly Acura of Middletown.
Safest cars ! I had a tlx 2018 got into an accident/ hit by a tractor trailer. My car did get totaled however I was safe. Colin and Eddie had me into a new car within 7 days. The efficiency and accuracy of the friendly team is impressive. This is now our fourth friendly vehicle and we refuse to buy from anywhere else! I can’t tell you enough how great the service is there. They go above and beyond !!!
Bought a used car here in October and am still very happy with the results. DJ was very knowledgeable, genuine, courteous, and helpful throughout the process. The entire staff including the finance manager were friendly and helpful as well. I also had the timing belt replaced there as part of the purchase agreement, and Phil and the rest of the service department matched everyone else I've met there so far. They were time efficient, thorough, professional, didn't hard upsell, and I'd definitely recommend them to others.
The name says it all... Friendly. For anybody who has had a less than pleasant experience dealing with pushy and aggressive car salesmen, this was indeed quite the exact opposite situation. The entire sale - start to finish - was a pleasure. I met with DJ who was incredibly well informed about the car I was purchasing. All the other associates with whom I came into contact were equally as professional and obliging. I was able to negotiate a reasonable price on the car, and the lifetime powertrain warranty absolutely sealed the deal. I'm definitely looking forward to doing business ...
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