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Friendly Acura
Service Department


Welcome to the Friendly Acura Service Department

Because we’re such auto enthusiasts, we fully understand how much your car means to you. So our goal is to make your service experience the friendliest, fastest, most convenient and comfortable it can possibly be!

And when it comes to Friendly Service, we make it easy. Simply drive up to our Service Department and our doors will automatically open for you. Then you can pull in to our climate-controlled, indoor service drive, and you’ll be comfortably – and quickly – on your way.

 

SCHEDULE SERVICE

Service Specials


Salute To Service Discount
10% Off

The work you do is dangerous, heroic, and really, REALLY hard, and we salute you for your service. So all police, fire, EMT, military, and nurses get 10% off every service, every day, without exception.

Coupon not valid with any other offer. Must present valid ID or proof of employment at time of purchase. Limit one per customer. Not valid on prior purchases. Valid only at Friendly Acura of Middletown. And like our gratitude, this offer never expires. Ever.

Free Battery Inspection

Free Battery Inspection! Perform a complete battery and charging system test.

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one per customer. Not valid on prior purchases. Valid only at Friendly Acura of Middletown. Offer expires 03/31/2019.

All Genuine Acura Accessories
15% Off!

All-season mats, cargo trays, mudguards, running boards…you name it! You get 15% off your purchase of any Acura Genuine Accessories, regardless of what model you drive!

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one per customer. Not valid on prior purchases. Valid only at Friendly Acura of Middletown. Offer expires 03/31/2019.

Oil Change & Tire Rotation Special
Only $49.95

Perform oil change (synthetic extra), tire rotation, complimentary multi-point inspection perform a free wash and vacuum!

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one per customer. Not valid on prior purchases. Valid only at Friendly Acura of Middletown. Offer expires 03/31/2019. 00ACZ1995R

Brake Replacement Special
Only $299.95 per axle

What’s more important that being able to start your car? Being able to STOP it! To make sure you can, we’ll replace worn pads, resurface rotors, and clean your calipers.

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one per customer. Not valid on prior purchases. Rotor replacement additional. Valid only at Friendly Acura of Middletown. Offer expires 03/31/2019.

Breathe Easy Special
Only $99.95

Fresh, clean air is better for you — AND your vehicle! Get a replacement air filter and cabin filter today and make your lungs and engine happy!

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one per customer. Not valid on prior purchases. Valid only at Friendly Acura of Middletown. Offer expires 03/31/19. 00ACZ007

Timing Belt Special
20% Off

Optimize your engine’s performance and have our factory trained technicians change your timing belt, water pump, and serpentine belt.

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one per customer. Not valid on prior purchases. Valid only at Friendly Acura of Middletown. Offer expires 03/31/19. 26ACZ002

Check Engine Light Special
Complimentary

The light on the dash comes on, but what does it mean? Our technicians will take a look, read the code, and diagnose the problem for you.

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one per customer. After the first hour, diagnosis charges may apply. Salvage and flood vehicles excluded. Subsequent repairs additional. Not valid on prior purchases. Valid only at Friendly Acura of Middletown. Offer expires 03/31/2019.

Happy Hour Oil Change Special
Only $29.95

It’s Happy Hour every Monday through Friday from 2pm to 5pm, but we’re not mixing cocktails. Instead, we’re serving up discounted Oil Changes!

Up to five quarts synthetic blend. Full synthetic oil extra. Coupon not valid with any other offer. Appointment must be scheduled between 2pm and 5pm, Monday through Friday. Must present coupon at time of purchase. Limit one per customer. Not valid on prior purchases. Valid only at Friendly Acura of Middletown. Offer expires 03/31/2019.

Friendly Price Match Guarantee
SAVE NOW!

Why drive all over town? Friendly Acura will meet or beat any other dealer’s price for a service menu item or in-stock parts or accessories on the same MAKE and MODEL. Excludes tires from Club stores.

Synthetic oil extra. Must present competitor's advertisement at time of write-up. Cannot price match discount clubs. Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one per customer. Not valid on prior purchases. Valid at Friendly Acura of Middletown. 01ACZMATCH.

Friendly Acura Service Department

Certified Acura Technicians


Friendly Acura’s Service Department offers the best care for your vehicle available. Our technicians have spent many hours studying and training on proper Acura maintenance and repair procedures.

Also, most of our technicians have many years of experience servicing older models. Virtually no one is more qualified to service your Acura that the Acura-trained and ASE Certified technicians here at Friendly Acura.

What’s more, Friendly Acura has invested in many special tools that are uniquely specific to your vehicle, so you can be assured that Friendly Acura’s technicians have the right tools and information to properly service your Acura.

Friendly Acura Service Department

Facilities


The Friendly Acura Service facilities were designed and built to service your Acura conveniently and efficiently. When you bring your Acura into our state-of-the-art Service Center, you know your vehicle is being serviced with Acura Genuine Parts and Acura-approved equipment.

Since December of 2015, we’ve added a new Tire Balancer and a new Tire Mounting Machine to complement our laser-guided Precision Wheel Alignment Machine. But the new additions don’t end there.

Our Friendly Acura Service Department has expanded, now with additional service bays for faster, friendlier service of your Acura. Friendly Acura 2.0 also includes a four-car indoor service drive, which will protect you from the elements when you drop-off or pick-up your car for service. You simply pull up, and the doors will automatically open for you.

Friendly Acura of Middletown

Quality Maintenance


Performing regular maintenance according to the factory-recommended Maintenance Schedule is the best way to keep your Acura running in optimal condition. And when your Acura requires attention, our Factory-Trained staff will keep your vehicle performing at it’s best, using only genuine Acura brand parts.

Since each vehicle has its own maintenance needs, Acura has developed specific maintenance schedules based on model equipment, such as transmission choice or the addition of a towing package.

You can help prevent problems before they occur by servicing your Acura at the prescribed Maintenance Schedule specifically designed for your vehicle. For more information about the Maintenance Schedule, please contact our Friendly Acura Service Department.

SCHEDULE SERVICE

MEET OUR FRIENDLY STAFF

  • Ed Hartwell

    Ed Hartwell

    Service Manager

    Email MeMore Info
    Ed Hartwell

    Ed Hartwell

    Service Manager

    I started out as a young boy wanting to take everything apart to see how it worked, then evolving on to learn about cars from my uncle. It was clear early on I’d wind up seeking a career in the automotive field. My first big decision following high school was to enlist in the United States Army and take on multiple jobs as a power generation mechanic, battalion tool custodian, and wheeled vehicle mechanic. The skills I was taught in discipline, hard work ethic, and time management skills paved the way for getting through college, and onto working full time as a dealership technician in the late 1990s.

    Through the next several years I learned just how critical customer satisfaction is to our success. I adopted a model of transparency and owning responsibility for the work I performed on customer vehicles. Now, it’s up to me and my team in the Friendly Acura Service Department to do what we can to impress you!

  • Andres Carrillo

    Andres Carrillo

    Service Advisor

    More Info
    Andres Carrillo

    Andres Carrillo

    Service Advisor

  • Phil Fusco

    Phil Fusco

    Service Advisor

    Email MeMore Info
    Phil Fusco

    Phil Fusco

    Service Advisor

    I have lived in the Hudson Valley all my life and reside in Poughkeepsie currently. I spend a lot of my time outdoors hiking and photographing. I graduated high school with a passion for art and a goal to pursue photography. I have done freelance photography at a professional level for many years. It has allowed me to travel quite a bit around the country. I am an avid cyclist and a big motorsport enthusiast. You can find me at various types of races or car gatherings with my camera.

    I have been in the automotive industry since 2010, first working as a technician at Friendly Honda. From there I moved to a specialty shop focusing on higher end cars such as Chevrolet Corvettes, BMWs, Mercedes Benz, Porsche and Ferrari.

  • Pat Constantine

    Pat Constantine

    Technical Advisor

    More Info
    Pat Constantine

    Pat Constantine

    Technical Advisor


    In my world, my family is first. I have a wonderful wife Stephanie, 4 children, and numerous animals that make my house a home. I enjoy being around them and doing projects on my property. Luckily, I have friends who are always willing to lend a helping hand, as I do the same in return.

    I started with Friendly Honda in the mid 1990’s, and it’s been my home ever since. Being a master “A” tech, my skills have earned me a position as a Technical Adviser for Friendly Auto Group. As cars become more complicated with internal electronics, the modern day auto technician has to be very skilled and well versed with computers as well as standard tools, so I enjoy working with younger technicians and watching them grow with my guidance. I look forward to many more years with this great company, and I’m excited about what our future holds for the Friendly Team.

  • Mike Connoly

    Mike Connoly

    Service Technician

    More Info
    Mike Connoly

    Mike Connoly

    Service Technician


    I’m a car guy through and through. I’m not much of a sports fan, so my weekends consist mostly of repairing and tuning cars for friends and family members. And when that work is done, I’m excited to take my 2011 Lancer Revolution to various car shows and meets around the area.

    After graduating from Lincoln Tech in Mahwah, NJ, in 2014, I got a job at a private shop near my house. There I worked on a variety of different makes, but mostly Hondas. Friendly Acura is the first dealership that I’ve worked at, and as a true car guy I’m enjoying every minute of it.

  • Todd Husson

    Todd Husson

    Service Technician

    More Info
    Todd Husson

    Todd Husson

    Service Technician


    I’ve been in Orange County my whole life, and I enjoy spending time with family and friends. I love football, and I’m a diehard Green Bay Packers fan. I also enjoy hiking various spots in the Hudson Valley and visiting local craft beer breweries.

    As a technician, I have over ten years experience repairing and working with Acura vehicles.

  • Timothy McNeilly

    Timothy McNeilly

    Service Technician

    More Info
    Timothy McNeilly

    Timothy McNeilly

    Service Technician

  • Tino Rodriguez

    Tino Rodriguez

    Service Technician

    More Info
    Tino Rodriguez

    Tino Rodriguez

    Service Technician


    On weekends I play guitar in a rock band, and we’re actually pretty good. When I’m not shredding, I root for the Denver Broncos and chow down on pepperoni pizza from favorite pizzeria, Colandrea’s in Middletown.

    I started working on boat motors when I was 12 years old, which sparked my interest in learning more about how engines work. I went to trade school right after high school, and I’ve been working as an auto mechanic since 2014, first at a Honda dealership and now at Friendly Acura.

  • Dan Wetrhus

    Dan Wetrhus

    Service Technician

    More Info
    Dan Wetrhus

    Dan Wetrhus

    Service Technician


    When I’m not working on Acuras, I love riding quads through the mud, drag racing (legally, or course), and bowling. Believe it or not, I’m actually fairly good at bowling, with three “300” games under my belt.

    In high school, I was an Orange-Ulster BOCES auto tech student. After I graduated, I started at a Honda dealership in 2010, first doing just simple oil changes and tire rotations. But since then, I’ve worked my way up to being a Certified Technician with certifications with both Honda and Acura.

  • Josue Ramirez

    Josue Ramirez

    Detail Specialist

    Josue Ramirez

    Josue Ramirez

    Detail Specialist

  • Jose Carranza

    Jose Carranza

    Lot Maintenance

    More Info
    Jose Carranza

    Jose Carranza

    Lot Maintenance

Amenities

A clean, comfortable, and functional lounge is one of the many ways we like to add value to your experience. When you service your vehicle here at Friendly Acura, you’ll enjoy amenities like:

Complimentary Car Wash

Loaner Cars

Complimentary Coffee Bar with Snacks

Free Wifi

Recalls


Concerned about safety? So are we. At Friendly Acura, we put high priority on the safety and quality of our customers’ vehicles. So we perform a VIN Status Inquiry each and every time you bring your vehicle in for service. That way, you’ll always know immediately whether your vehicle has an open recall.
If you have a question about an open recall on your Acura, please contact our Friendly Acura Service Department to schedule an appointment for us to address your concern. We will do what we can to ensure your vehicle is safe to drive.
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845-343-5911

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3475 Route 6 • Middletown, NY 10940

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Today's Hours:

Open Today! Sales: 8am-6pm

Open Today! Service: 7:30am-6pm

Open Today! Parts: 7:30am-5:30pm

Friendly Acura of Middletown

3475 Route 6 Middletown, NY

Phone: 845-343-5911

http://maps.google.com/?q=3475%20Route%206%2C%20Middletown%2C%20Middletown%2C%20NY%2010940

Parts

Phone: 845-343-5911

3475 Route 6 Middletown, NY

Sales

Phone: 845-343-5911

3475 Route 6 Middletown, NY

Service

Phone: 845-343-5911

3475 Route 6 Middletown, NY
41.4200148 -74.430821
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Friendly Acura of Middletown
Friendly Acura of Middletown
3475 Route 6
Middletown, NY, 10940 United States
845-343-5911
https:https://www.friendlyacuraofmiddletown.com/wp-content/uploads/2016/08/thumbnail.jpg
Friendly Acura of Middletown 41.4200148, -74.430821.